Terms & Conditions
LendRight is operated by RULE8 Inc., a Canadian corporation. In these Terms, "LendRight", "we", "us", and "our" refer to RULE8 Inc.
These Terms govern your use of LendRight ("LendRight", "we", "us"). By using the service you agree to them.
1. What LendRight is — and isn't
LendRight is a self-help document automation tool. It helps individuals prepare and electronically sign loan agreements for loans between family and friends. Using LendRight:
- does not create a lawyer–client or solicitor–client relationship;
- is not the provision of legal advice, legal services, or representation;
- is not insurance, and LendRight does not insure, underwrite, or guarantee the repayment of any loan; and
- is not a lender, broker, or party to your loan.
If your situation is complex, you should consult a lawyer licensed in your province.
2. Where LendRight is available — Quebec not yet supported
LendRight currently supports loans where both parties reside in one of Canada's common-law provinces and territories: Ontario, British Columbia, Alberta, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland & Labrador, Prince Edward Island, the Northwest Territories, Yukon, and Nunavut.
LendRight does not currently support Quebec. Quebec operates under a distinct civil-law system (the Civil Code of Québec) with different rules and French-language requirements, and our agreements are not drafted for Quebec law. By creating an agreement, you confirm that neither party is a resident of Quebec and that the agreement is not intended to be governed by Quebec law. If either party resides in Quebec, please do not use LendRight for that agreement until Quebec support is added; you should instead consult a notary or lawyer in Quebec.
3. Your responsibilities and due diligence
You are solely responsible for the accuracy, completeness, and legality of the information you enter and the agreement you create. You confirm that the details you provide (including names, dates of birth, and addresses) are true and that you are legally able to enter into the agreement. You are responsible for ensuring both parties meet the age of majority in their province.
The borrower and the lender are each solely responsible for their own due diligence, for deciding whether to enter into the loan, for any legal action they choose to take, and for obtaining their own independent legal, tax, and financial advice before relying on any document created with the service. LendRight does not assess creditworthiness, verify identity or solvency, or advise either party on whether the loan is suitable for them.
Personal, non-business lending only. LendRight is built for individuals documenting personal loans between family and friends. By using the service you confirm that you are not a Habitual Lender. A “Habitual Lender” means a person who lends money in the course of a business, or whose lending — judged by its frequency, volume, regularity, advertising, interest income, or profit-seeking purpose — amounts to carrying on a business of lending or would require a licence, registration, or authorisation under applicable federal or provincial law. Repeatedly lending to people outside your family and close friends, lending as a source of income, or holding yourself out to others as willing to lend are all indicators. LendRight agreements are not designed for business or regulated lending, and we may decline, suspend, or cancel agreements that appear to involve it; if this describes you, you need tailored legal advice — and possibly a licence — rather than this tool.
Accuracy and your duty to review the final document. You confirm that all information you enter is provided honestly and to the best of your knowledge. LendRight builds your document from the information you (and, where applicable, the other party) supply. To the fullest extent permitted by law, LendRight accepts no responsibility or liability for errors in a document that result from information being entered incorrectly or incompletely, or from a software, calculation, formatting, or printing error. You agree to carefully check the complete final document yourself — every name, address, date, amount, rate, and term — before signing it, and not to sign if anything is inaccurate. If you find any error or inconsistency, you agree to report it to LendRight promptly (see section 14, Contact) so it can be corrected before the agreement is signed. Nothing in this paragraph excludes liability that cannot be excluded by law.
4. No guarantee of enforceability
While LendRight runs automated checks (for example against the federal interest-rate ceiling), we do not warrant or guarantee that any agreement, or any individual clause, will be valid, enforceable, or sufficient for your circumstances. A court or tribunal may find any clause, or an entire agreement, invalid or unenforceable. You use the documents at your own risk.
5. Limitation of liability
To the fullest extent permitted by law, LendRight's total liability to you for any claim arising out of or relating to the service or any document is limited to the amount you paid us for the agreement in question. We are not liable for indirect, incidental, special, or consequential damages, or for any loss arising from a loan not being repaid, an agreement not being enforced, or information you entered. Nothing in these terms excludes liability that cannot be excluded by law (for example, liability for fraud or for our own wilful misconduct).
6. No debt recovery, no advice, and assumption of risk
LendRight is a document tool only. We do not collect debts, pursue defaulting borrowers, mediate disputes, or guarantee, insure, or in any way assure the recovery of any money lent. If a loan is not repaid, that is a matter solely between the borrower and the lender. We provide no financial, legal, tax, accounting, or investment advice, and nothing in the service or any document should be relied on as such.
To the fullest extent permitted by law, you agree that LendRight bears zero liability for: any default, non-payment, partial payment, or late payment under a loan; any dispute between the parties; any decision to lend, borrow, or take (or not take) legal action; the outcome of any court or tribunal proceeding; or any loss, damage, or cost arising from your reliance on a document created with the service. You assume all such risk.
We also accept no liability for matters outside our reasonable control, including but not limited to: any virus, malware, data corruption, transmission error, or security incident not caused by our wilful misconduct; any failure, interruption, delay, or unavailability of the internet, networks, third-party services, or payment providers; any act of God, natural disaster, power or communications failure, labour dispute, government action, or other event of force majeure. The service is provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, except those that cannot be excluded by law.
You agree to indemnify and hold harmless LendRight, its officers, employees, and agents from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these terms, your loan, or your misuse of the service, to the extent permitted by law.
You acknowledge that you have read these terms, that you had the opportunity to seek independent legal advice, and that — to the extent permitted by law — you release LendRight from claims arising from your use of the documents created with the service.
7. Privacy
Your use of LendRight is also governed by our Privacy Policy, which explains what we collect and why. We handle personal information in accordance with applicable Canadian privacy law (including PIPEDA and, where applicable, Quebec's Law 25).
8. Communications and consent
By providing your email address and, if you choose, your mobile phone number, you consent to LendRight using them to operate the service and contact you. This includes transactional and service messages — for example, sign-in links, verification codes, status updates (when an agreement is viewed, signed, cancelled, expired, or refunded), copies of your signed agreement and the Terms, invoices, and receipts. Where you provide a mobile number, you consent to receiving these updates by text message (SMS) as well as email; standard message and data rates may apply.
You also consent to us sending you occasional product and marketing messages about LendRight. You can opt out of marketing at any time using the unsubscribe link in those messages or by emailing us, without affecting the service messages we need to send to operate your agreement. We handle your contact details in line with our Privacy Policy and applicable Canadian law, including Canada's Anti-Spam Legislation (CASL).
9. Payment
Drafting an agreement is free. A fee applies only to certify and sign an agreement. Payments are processed by our payment provider (Stripe); we do not store your full card details. Where the agreement is configured so that the borrower pays, that person will be invoiced before the agreement is finalized.
10. Signing window, cancellation, and refunds
When an agreement is sent for signing, the other party is asked to review and sign it within a limited window. If they have not signed:
- we may send reminder notifications (for example, after 24 hours and again after 48 hours);
- if the agreement remains unsigned after 72 hours, it may be automatically cancelled; and
- where the fee was already paid — whether by the lender or the borrower — for an agreement that is cancelled because it was not signed within the window, we will refund that fee in full to the original payment method.
Both parties may receive status notifications during this process — for example, when the agreement has been viewed, signed, cancelled, or refunded. These timeframes are defaults and may change; the current behaviour is shown to you in the product. Full details, including refund timelines and how refunds are issued, are set out in our Payments & Refund Policy.
11. Coupon codes and discounts
From time to time we may offer coupon or discount codes (for example, through promotions or our partners). Unless we say otherwise for a specific code:
- one code may be used per transaction, and codes cannot be combined;
- a code applies only to the certification fee for the agreement it is entered on, at the time of payment;
- codes have no cash value, are not redeemable or exchangeable for cash, and may be changed, withdrawn, or expired at any time; and
- we may void codes obtained or used through misuse, automation, or fraud, and reverse any discount obtained that way.
12. Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full force.
13. Governing law
These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict-of-laws principles. You agree to the exclusive jurisdiction of the courts of Ontario for any dispute arising out of or relating to these terms or the service.
14. Contact
Questions about these terms? Email doit@trylendright.com.