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When Someone Won’t Repay: The Playbook

An unpaid family loan has stages, and each stage has better and worse moves. This hub walks the escalation path in order — from the first awkward reminder to a trustee’s Proof of Claim — with a deep-dive guide at every step.

Curated & reviewed July 3, 2026 · LendRight Editorial Team · a RULE8 Inc. product

Plain-English summary

The playbook for unpaid family and friend loans in Canada, in order: the first calm conversation, handling the "it was a gift" defence, what a consumer proposal means for you as a creditor, and court as the last resort — with a deep-dive guide at each step.

The escalation ladder

Step one is a conversation, not a threat. Most family defaults are cash-flow embarrassment, not refusal — a calm reminder that references the schedule (or proposes a written revision) recovers more money than any demand letter. Step two is the paper test: when repayment talk turns into “that was a gift,” the outcome depends almost entirely on what was documented when the money moved. Step three is formal: a demand letter, then small claims in your province. And step four is the one nobody plans for: the borrower files a consumer proposal or bankruptcy, and your loan becomes a claim in an insolvency — with strict deadlines and its own paperwork.

The guides below cover each rung. Read the one that matches where you are today.

See how this plays out on your own numbers — drafting is free.Create agreement →

Guides by stage

Stage 1: The loan has gone quiet
Reminders, renegotiation, and keeping the relationship intact
Stage 2: Your formal options
What you can actually do, with and without a written contract
“It was a gift” — family edition
Beating the gift defence with evidence from the time of transfer
“It was a gift” — friend edition
Same defence, different presumptions between friends
Stage 3: Small claims, province by province
Limits, deadlines, and filing basics across Canada
Stage 4: They filed a consumer proposal
What an unsecured lender gets, and how to file a Proof of Claim
Verifying an insolvency claim
How to check the OSB records when someone says they’ve filed
Your note in their proposal
What a signed document is worth inside an insolvency

Next time, start with the paper

The lenders who never need this playbook are the ones who signed first.

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Quick answers

What's the first thing to do when a family loan goes unpaid?

Talk before you escalate. Reference the agreed schedule specifically, ask what changed, and offer to revise the plan in writing. A documented loan makes this conversation short; an undocumented one makes it the whole battle.

They're claiming the money was a gift — is that the end of it?

No, but it becomes an evidence contest. Courts look for indications from the time of the transfer: an agreement, contemporaneous messages, any repayments made. Documentation created before the dispute beats recollection offered during it.

Can I still recover anything if they filed a consumer proposal?

Usually something, rarely everything. As an unsecured creditor you file a Proof of Claim with the Licensed Insolvency Trustee and receive dividends under the proposal's terms. Miss the process and you may get nothing — the deadlines are real.

Is suing family ever worth it?

Sometimes — small claims is cheap and self-serve — but weigh the full cost: filing, time, collection after judgment, and the relationship. The strongest position is the one where the paperwork makes suing unnecessary.

LendRight provides self-help document automation and general information, not legal or tax advice; no lawyer-client relationship is created. Court limits and rates change — verify with official sources. For complex situations, consult a licensed lawyer in your province.